Last Updated: September 3, 2024
Kenzah Luxury Travel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.kenzahluxurytravel.com](#), or engage our services. Please read this policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you contact us, request a consultation, subscribe to our newsletters, or use our services. This may include:
– Personal Identification Information: Name, email address, phone number, and mailing address.
– Travel Preferences and Details: Information about your travel preferences, special requests, and travel history that help us tailor our services to you.
– Payment Information: Billing address and payment details (processed securely through our third-party payment processors).
– Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
– Provide, manage, and personalize our travel services.
– Communicate with you regarding your bookings, inquiries, and consultations.
– Process payments and manage billing.
– Improve our website, services, and customer experience.
– Send promotional and marketing communications if you have opted to receive them.
– Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
– Service Providers: Trusted partners who assist us in operating our website, processing payments, or delivering travel services.
– Travel Suppliers: Airlines, hotels, tour operators, and other travel suppliers involved in your booking to fulfill your travel arrangements.
– Legal Authorities: When required by law or to protect the rights, safety, or property of Kenzah Luxury Travel, our clients, or others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
– Access, update, or delete your personal information.
– Opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each email or contacting us directly.
– Request a copy of the personal data we hold about you.
To exercise any of these rights, please contact us at hello@kenzahluxurytravel.com
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, this may affect your ability to use some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after any changes indicates your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
– Email: hello@kenzahluxurytravel.com
– Phone: (919) 218-6775
– Address: Kenzah Luxury Travel, Raleigh, North Carolina
