Last Updated: September 3, 2024
Welcome to Kenzah Luxury Travel. By accessing or using our website, https://KenzahLuxuryTravel.com, or engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.
1. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agree to these Terms and Conditions and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Services Provided
Kenzah Luxury Travel offers travel planning and booking services, including but not limited to flights, accommodations, cruises, tours, and customized travel itineraries. All services are subject to availability and the terms and conditions of the third-party suppliers.
3. Booking and Payments
– Bookings: All bookings made through Kenzah Luxury Travel are subject to the terms and conditions of the relevant travel suppliers, including airlines, hotels, tour operators, and other service providers. We act solely as an intermediary and are not responsible for the acts or omissions of these suppliers.
– Payments: A deposit or full payment may be required at the time of booking, depending on the supplier’s terms. Final payment is due by the date specified at the time of booking. Failure to make timely payments may result in the cancellation of your booking.
– Pricing: All prices quoted are in U.S. dollars unless otherwise stated. Prices are subject to change without notice due to currency fluctuations, changes in supplier pricing, or other factors beyond our control.
4. Cancellations and Changes
– Cancellations: Cancellations are subject to the cancellation policies of the respective travel suppliers. Refunds, if any, will be processed according to these policies. Kenzah Luxury Travel may charge a cancellation fee for services rendered, which will be disclosed at the time of booking.
– Changes: Any changes to bookings are subject to availability and may incur additional charges from the suppliers. We will do our best to accommodate your requests but cannot guarantee that changes will be possible.
5. Travel Documentation
It is your responsibility to ensure that you have the necessary travel documentation, including passports, visas, and any required vaccinations. Kenzah Luxury Travel is not responsible for any issues or costs arising from failure to obtain proper documentation.
6. Travel Insurance
We strongly recommend that you purchase travel insurance to protect your investment against unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage. Kenzah Luxury Travel can assist in arranging travel insurance, but it is ultimately your responsibility to understand and select appropriate coverage.
7. Limitation of Liability
Kenzah Luxury Travel acts as an intermediary between you and the travel suppliers. We do not own or operate any third-party services, and we are not liable for any personal injury, property damage, financial loss, or other damages that may occur during your travel. Our liability is limited to the amount paid for our services.
8. Force Majeure
Kenzah Luxury Travel is not liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor strikes, or government actions.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Kenzah Luxury Travel or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in North Carolina.
11. Changes to Terms
Kenzah Luxury Travel reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after any changes indicates your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
– Email: hello@kenzahluxurytravel.com
– Phone: (919) 218-6775
– Address: Kenzah Luxury Travel, Raleigh, North Carolina
Thank you for choosing Kenzah Luxury Travel. We look forward to helping you create unforgettable travel experiences.
